Privacy policy

 

Introduction

Hychem International Pty Ltd ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [insert website address], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Collection of Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information within the last twelve (12) months:

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
  • Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other similar network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with our website, application, or advertisement.

Use of Personal Information

We may use the information we collect from you in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Disclosure of Personal Information

We may share your information with third parties in certain situations, including:

  • With your consent or at your direction.
  • To our service providers that perform services for us, under contractual guarantees to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • As required by law, such as to comply with a subpoena, or similar legal process.

Security of Your Personal Information

Hychem International Pty Ltd takes reasonable measures to ensure the security of your personal information. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us at orders@hychem.com.au. 

Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at 0246461660. 

By using our Site, you consent to the terms of this privacy policy and to Hychem International Pty Ltd's processing of personal information for the purposes given above.